normsherman wrote:So, we're trying to take steps to redo our layout to make our website more readible, user-friendly and idiot-proof.
Get your grandma or random strangers to navigate our page and see what they think or what they have problems with. What do they read first? Can they subscribe easily? Are they overwhelmed? Underwhelmed?
Any feedback is appreciated! Thanks!
We should fix the forum first. It's the second point of contact and many people get the episodes from whatever feed; they never see the main site.
The Nielsen Norman Group site has a bunch of spot-on recommendations and the science to back them up.